Who we are

Therapy First is a non-profit organization and professional association aimed at supporting psychotherapists working with gender dysphoric children, adolescents, and adults in providing high quality, evidence-based mental healthcare, and to offer public education on mental health and psychotherapy. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Therapy First collects your personal identification information (name, email address, location), as well as information about your practice in psychotherapy and mental health.

How do we collect your data?

You directly provide Therapy First with most of the data we collect. We collect data and process data when you register online, voluntarily provide feedback on any of our digital content, or use or view our website via your browser’s cookies.

How will we use your data?

Therapy First collects your data so that we can send you information and provide non-identifying metadata to interested parties. Your data is also used to log you into Therapy First’s community feature.

How do we store your data?

Therapy First securely stores your data on a digital device at 1350 N 77th Street, Scottsdale, Arizona 85257, United States.

Therapy First will keep your personal details as described above until you notify us that you would like it deleted. If we are so notified, we will delete your data immediately. If the company closes, we will delete all the data.

How long do we store your data?

Therapy First securely stores your data for as long as your account exists.

Who on our team has access

Members of our team have access to the information you provide us. For example, site Owner/Administrators can access:

— Order information such as your membership subscriptions, payment dates and amounts, and username / email address.
Any additional information added in your Member Profile can also be visible to the Administrator(s).


Therapy First will not send you marketing information unless you sign up to recieve it.


We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe Privacy Policy for more details.


This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use Cloudflare services to process & cache your data temporarily. Please see https://www.cloudflare.com/privacypolicy/ for more details.

Therapist Directory

When you submit a directory listing, the contents of the listing and its metadata are retained indefinitely. All members can see, edit or delete the personal information included on their listings at any time. Website administrators can also see and edit that information.

Website visitors can see the contact name, website URL, phone number, address and other information included in your submission to describe the directory listing.

What are your data protection rights?

Therapy First would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: you have the right to request Therapy First for copies of your personal data. We may charge you a fee for this service.
  • The right to rectification: you have the right to request Therapy First correct any information you believe is inaccurate. You also have the right to request Therapy First to complete information you believe is incomplete.
  • The right to erasure: you have the right to request that Therapy First erase your personal data, under certain conditions.
  • The right to object to processing: you have the right to object to Therapy First’s processing of your personal data, under certain conditions.
  • The right to data portability: you have the right to request that Therapy First transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

Therapy First may use cookies in a range of ways to improve your experience on our website, including keeping you signed in, understanding how you use our website, remembering your previously selected preferences, and gathering other data pertaining your browsing. For more information about cookies, visit allaboutcookies.org.

How to manage cookies

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Therapy First website contains links to other websites. Our privacy policy applies only to Therapy First, so if you click a link to another website, you should read their privacy policy.

How to contact us

If you have any questions about Therapy First’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact by emailing us at [email protected].

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Therapy First has not addressed your concern in a satisfactory manner, you may file an online consumer complaint at www.azag.gov.

Postal Address: Arizona Attorney General’s Office, 2005 N Central Ave., Phoenix, AZ 85004-2926, United States.